Fast Same Day Shipping!
You can rely on our fast and friendly shipping
fulfillment department!
As of 8/19/20 Shipping Information
Welcome to the #1 Animal Health Products Headquarters where your order is PRIORITY #1! Orders received by 4pm ET Monday-Friday are SHIPPED the SAME DAY they are received. ORDER $75+ and get FREE SHIPPING* (*does not include items with FOB weights, hazardous or shipping charges). You can also call in your order Monday-Friday, 7am-7pm ET at 800-321-0235. Our 5 Ohio PBS
Animal Health Retail Stores are open for walk-in business and also offer Curb
Pick-Up too!
Most orders received before 4:00 pm Eastern Time (ET) Monday
through Friday are shipped that day from Massillon, Ohio. Your
order is shipped to you UPS Ground or as you have specified when
ordering.
Orders containing Temperature Sensitive Items (Vaccines and Other
Refrigerated Items) require special shipping considerations based
on Time in Transit. See
Vaccine Shipping for more information.
Orders containing prescription items may require additional
processing time.
Please allow extra time for products drop-shipped from the
manufacturer as shown on the product page.
Effective January 1, 2021
Customer Care Center Hours:
Monday - Friday 7am-7pm ET
Holidays excluded
At PBS Animal Health Your Satisfaction is
Priority #1!