Matthews Veterinary Pharmacy
How to Order Livestock Prescriptions from PBS Animal Health
1. Submit a Valid Prescription by either:
a) Mailing us the original written prescription from your veterinarian complete with his/her license number and phone number. This prescription must clearly indicate the product, the amount and the number of refills authorized, if any, and any additional use directions he/she desires to be on the label. Please send to the address shown below.
b) Asking your Veterinarian to submit your prescription by one of the following methods:
- Call our Pharmacy at +1 (800) 835-7451 or
- Fax the prescription to our Pharmacy at 330-830-2764 or
- Mail the prescription to:
Attn: Rx
Processing
2780 Richville
Drive SE
Massillon, OH 44646
Click here to print our Printable Prescription Form
Livestock Pharmacy Hours: Monday-Friday 9am-1pm and 1:30pm-5pm; Saturday 9am-Noon
2. Place your order for the product(s) prescribed by your veterinarian.
a) To place an order online, we must already have received your prescription; and you must have an established account with us and log in online to place your order (Guest Check will not be allowed).
b) If this is your first order with us, you will need to place your first prescription order either by phone or mail. Please indicate whether your veterinarian has sent in a prescription. Once you have an established account, you will be able to order your prescriptions online.
3. Prescription orders will be shipped promptly after our pharmacist has a valid prescription on file.
Prescription service available in the following states: CT, FL, IA, IL, IN, KY, MI, MN, NH, NY, OH, PA, TN, WI and WV.
State Law prohibits the return of items purchased with a prescription.
TERMINAL DISTRIBUTOR LICENSE
#02-1298300
Pharmacy is licensed as Matthews Veterinary Pharmacy.
Fax 24/7: 330-830-2762
Massillon, OH 44646
Click here to print our Printable Prescription Form
Livestock Pharmacy Hours: Monday-Friday 9am-1pm and 1:30pm-5pm; Saturday 9am-Noon
2. Place your order for the product(s) prescribed by your veterinarian.
a) To place an order online, we must already have received your prescription; and you must have an established account with us and log in online to place your order (Guest Check will not be allowed).
b) If this is your first order with us, you will need to place your first prescription order either by phone or mail. Please indicate whether your veterinarian has sent in a prescription. Once you have an established account, you will be able to order your prescriptions online.
3. Prescription orders will be shipped promptly after our pharmacist has a valid prescription on file.
Prescription service available in the following states: CT, FL, IA, IL, IN, KY, MI, MN, NH, NY, OH, PA, TN, WI and WV.
State Law prohibits the return of items purchased with a prescription.
Conditions of Sale - Please Read Carefully
CAUTION: Federal U.S. Law restricts these drugs to use by or on the order of a licensed veterinarian.
The products listed on these pages are federally legended prescription drugs. They are available to livestock owners who have a prescription from their attending veterinarian, licensed Veterinarians, licensed Terminal Pharmacies or licensed Wholesale Dangerous Drug Distributors.
If you are a veterinarian or holder of a Terminal Pharmacy license, your first order should show your state license number for our file.
CAUTION: Federal U.S. Law restricts these drugs to use by or on the order of a licensed veterinarian.
The products listed on these pages are federally legended prescription drugs. They are available to livestock owners who have a prescription from their attending veterinarian, licensed Veterinarians, licensed Terminal Pharmacies or licensed Wholesale Dangerous Drug Distributors.
If you are a veterinarian or holder of a Terminal Pharmacy license, your first order should show your state license number for our file.
OHIO STATE BOARD OF PHARMACY:
WHOLESALE DISTRIBUTOR LICENSE
#01-0012050
WHOLESALE DISTRIBUTOR LICENSE
#01-0012050
TERMINAL DISTRIBUTOR LICENSE
#02-1298300
Pharmacy is licensed as Matthews Veterinary Pharmacy.
Questions? Please contact us at email@pbsanimalhealth.com or call us at +1 (800) 321-0235.
Effective January 1, 2021
Customer Care Center Hours:
Monday - Friday 7am-7pm ET
Holidays excluded
Fax 24/7: 330-830-2762
