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Posted: 08/03/2022

The Smart, Simple and Safe Animal Pharmacy You Need

Producers and pet owners alike trust and value the easy prescription medication ordering process at PBS Animal Health. But you may not know about a NEW service where our pharmacist will call the veterinarian to verify prescriptions for you. Ordering has never been easier, even with the required paperwork. Find out everything you need to know about the variety of medications we carry, the importance of ordering from a certified safe online pharmacy, and much more.

Expanded Stock of Prescription Medications

We stock hundreds of prescription medications for animals so it’s easy to find what you need, fast. You’ll see the Rx icon and “Prescription Required” callout on livestock, equine, and pet medications such as antibiotics, allergy relief, and pain relief/arthritis (just to name a few). Shopping has never been easier either, with specific product categories for dairy, beef, swine, sheep/goat, horse, dog and cat.

We’ll Call the Vet

To process your prescription order, we need a valid prescription on file. After you place your order online and provide the veterinarian’s contact information during checkout, our pharmacists will contact your vet for the prescription on your behalf. Once we have your prescription(s) on file, we will ship your order promptly.

For customers who already have prescriptions on file with us, we’ll process your order as usual. Our website will only let you order what you have available, so if you’re out of refills the site gives you the option of asking us to contact the vet for the new prescription. It’s easy and efficient!

There’s no extra charge for our pharmacists to contact your vet, but if you prefer to handle this step directly, instruct your vet to submit the prescription(s) to us by:

  • Calling our Pharmacy at 800-835-7451, or
  • Faxing the prescription to our Pharmacy at 330-830-2764.
After the vet submits the prescription to us, we do ask you to call 800-321-0235 to place the actual order. If you have the original prescription from your vet, please call our Customer Care team at 800-321-0235 for ordering instructions.

Pharmacy Service Availability

Our Pharmacy service is available in these states:

Rx Shipping Map



Pharmacy is licensed as Matthews Veterinary Pharmacy.

Certified Safe Online Pharmacy

How do you know your online pharmacy is a safe one? PBS Animal Health is listed as a certified Safe Pharmacy thru the National Association of Boards of Pharmacy (NABP). This means customers can trust our prescription medications as genuine and safe, and rest easy knowing we’re fully staffed with licensed pharmacists and technicians.

With so many fraudulent and unsafe medications sold on websites and social media platforms, this certification helps the public recognize vendors to trust. Although an uncertified retailer may appear to charge less for their medications, buying them is risky. NABP identified more than 35,000 websites that fail to comply with patient safety and pharmacy practice standards, or applicable laws. Nearly 95% of websites offering prescription-only drugs online operate illegally. Why put yourself or loved ones in danger when it’s easy to find verified, licensed pharmacies that follow the law?

Lawful Prescriptions Require VCPRs

Prescriptions are required for certain medications, but to be lawful in most states, they must come from a vet that sees your animal regularly. A Veterinarian-Client-Patient-Relationship (VCPR) means they examine your livestock or pets on a regular basis, assess bloodwork, evaluate medication response, etc. Make sure you’re initiating only prescription orders that come from VCPRs.

Get Safe, Straightforward, Rx Service from PBS Animal Health

With our simple process and safe pharmacy service, there’s no reason to go anywhere else to fill your livestock, equine and pet prescription medications. If you have questions about the Pharmacy or our easy prescription verification process, please contact us at or call +1 (800) 321-0235.

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