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Welcome to the #1 Animal Health Products Headquarters where YOU ARE PRIORITY #1!


Thank You For Your Patience and Understanding...

Please be assured that YOUR ORDER & SATISFACTION ARE PRIORITY #1 with us and we are on top of things (and your order) here at PBS Animal Health!  

Most orders received by 4PM ET Monday-Friday, are being shipped via Ground Service within 1-2 business days.      

Our apologies in advance for any inconvenience this may cause you. We appreciate your understanding. Please allow some extra time in ordering to get what you need, when you need it.


(*does not include items with FOB weights, hazardous or shipping charges). You can also call in your order Monday-Friday, 7am-6pm ET at 800-321-0235. Our 5 Ohio 
PBS Animal Health Retail Stores are open for walk-in business and also offer Curb Pick-Up too!

Most orders received before 4:00 pm Eastern Time (ET) Monday through Friday are shipped within 1-2 business days from Massillon, Ohio. Your order is shipped to you Ground Service or as you have specified when ordering.

Orders containing Temperature Sensitive Items (Vaccines and Other Refrigerated Items) require special shipping considerations based on Time in Transit.  See Vaccine Shipping for more information.

Orders containing prescription items may require additional processing time.

Please allow extra time for products drop-shipped from the manufacturer as shown on the product page.

Questions? Please contact us at or call us at +1 (800) 321-0235.   
Effective as of 1/30/23
Customer Care Center Hours:
Monday - Friday 7am-6pm ET
Holidays excluded

At PBS Animal Health Your Satisfaction is Priority #1!