YOUR CONSENT
By using this site, you are accepting the practices described in this Privacy Policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
COMMITMENT TO YOUR PRIVACY
Your privacy on the Internet is of the utmost importance to us. At PBS Animal Health, we want to make your experience online satisfying and safe.
Because we gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.
INFORMATION PBS Animal Health GATHERS AND TRACKS
PBS Animal Health gathers two types of information about users:
Information that we ask users to provide through voluntary submissions which allow us to enhance user experience, complete an order or follow up after a visit or sale. These submissions include information needed to receive our email specials mailings, complete an order, confirm an order, receive an answer to a question, make a catalog request, to refer a friend to our site or participate in polls and surveys.
Information PBS Animal Health gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content, product selection and product presentation to customer needs and wants.
USAGE TRACKING
PBS Animal Health tracks user traffic patterns throughout our site. However, we do not correlate this information with data about individual users. PBS Animal Health does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).
PBS Animal Health sometimes tracks and catalogs the search terms that users enter in our Search function, but this tracking is never associated with individual users. We use tracking information to determine which areas of our sites users prefer based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better shopping experience for you.
COOKIES
For your privacy, we do not utilize cookies on this web site.
SHARING OF THE INFORMATION
PBS Animal Health uses the above-described information to tailor our product and customer service offerings to suit your needs. At this time, we do not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public. At times, we may employ other companies and individuals to perform specific functions on our behalf. Examples include delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, processing credit card payments, and providing after hours customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. SECURITY PBS Animal Health operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. OPT-OUT POLICY We give users options wherever necessary and practical. Such choices include: Opting not to register to receive our special announcement emails. We will periodically email customers with special offers, sales, information on new products or other site or catalog related information that we feel might be of interest. PBS Animal Health gathers the email addresses of users who voluntarily subscribe. Users may remove themselves at any time from this mailing list by following the link provided in every special announcement email that points users to the subscription management page. Boxes for subscribing/unsubscribing from this service are also available on several locations throughout our web site for your convenience.
At times, we may employ other companies and individuals to perform specific functions on our behalf. Examples include delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, processing credit card payments, and providing after hours customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
SECURITY
PBS Animal Health operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
OPT-OUT POLICY
We give users options wherever necessary and practical. Such choices include:
Opting not to register to receive our special announcement emails. We will periodically email customers with special offers, sales, information on new products or other site or catalog related information that we feel might be of interest. PBS Animal Health gathers the email addresses of users who voluntarily subscribe. Users may remove themselves at any time from this mailing list by following the link provided in every special announcement email that points users to the subscription management page. Boxes for subscribing/unsubscribing from this service are also available on several locations throughout our web site for your convenience.
Opting not to receive our catalog or print mailings. If you place an order online or make a catalog request through our web site, your name may be included in on our database for mailing purposes. If you prefer not to receive printed catalogs, promotions and special offers from us, you can opt-out by asking to be excluded from our mailings in the "Additional Comments" section of our online order form. You may also request removal from our mailing database at any time by contacting us by phone, fax, mail or email.