| Our Guarantee | ||
If you are not satisfied with something you ordered from us, simply return it to us in new, unopened, unused condition within 30 days of receipt. Returns received after 30 days, or in less than new condition, are subject to a restocking fee. We are happy to issue a credit, refund or replacement for items returned to us. Shipping charges are not refundable. Vaccines & other biologicals, and items requiring refrigeration are non-returnable. Special Order and Drop Ship products are non-returnable. State law prohibits the return of Prescription products. At PBS Animal Health your complete satisfaction is our #1 Priority! Low Price Guarantee If you find the exact product at a lower advertised price elsewhere, please let us know. Just provide proof of who, what, when and where you found it. To qualify for price matching, product must be exact product, size, style, model and color as one advertised. Please also take into consideration any additional freight and handling charges. Advertised product and price must be in effect at the same time PBS ANIMAL HEALTH prices are advertised. These terms are subject to change without notice. Price Policy PRICES SUBJECT TO CHANGE WITHOUT NOTICE. To confirm any price shown, please use our TOLL-FREE LINE 800-321-0235. Ask our telephone customer service representative what the current cost is when you place your order and that’s what you’ll pay. We sincerely want you to be happy with our prices and service. If you ever do have problems or questions about either, please call our toll-free line. You will find our staff courteous and helpful. Thank you for your business. WE RESERVE THE RIGHT TO LIMIT QUANTITIES. PBSAH reserves the right to correct any prices printed in error by notifying the customer of any price error prior to shipment of the order. The customer will be given the opportunity of paying the corrected price or canceling the order. Disclaimer: The information on this website has been gathered from many sources and with great care. Recognizing, however, the possibility of human and typographical errors in transposing such a large amount of technical information, PBS Animal Health hereby disclaims responsibility for the following: prices printed in error; losses incurred due to delays in shipment; the use or misuse of any products described on this website; and any losses incurred through the use of products according to the methods described on the website. All products should be used only according to the instructions on the label. PBS Animal Health specifically does not authorize anyone (its employees, agents, independent contractors or their agents or employees) to recommend any product sold by PBS Animal Health in any way other than according to current manufacturer’s label directions. |
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Questions: 800-321-0235 Fax Orders: 330-830-2762 |
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